Frequently Asked Questions

  • How do I choose the right size AC for my home?

    Proper sizing depends on your home's square footage, insulation, layout, and existing heating setup. Oversized units cycle too frequently and waste energy, while undersized systems can't keep up during summer heat. At Hayes Heating and Cooling, we help Puyallup homeowners select correctly sized, energy-efficient systems that integrate with existing or hybrid HVAC configurations for long-term comfort.
  • What's a hybrid HVAC system?

    A hybrid HVAC system combines ductless technology with conventional central air or heating equipment to maximize efficiency and zoned comfort. This design works well in homes with additions, remodels, or areas without ductwork. Hayes Heating and Cooling specializes in designing and installing hybrid systems tailored to diverse home layouts throughout the Puyallup area.
  • When should I schedule AC maintenance in Puyallup?

    Schedule seasonal AC maintenance in late spring before peak summer usage begins. Preventative inspections identify small issues early, improve efficiency, and help maintain manufacturer warranty requirements. In Western Washington, where cooling demand spikes suddenly, routine tune-ups reduce the risk of mid-season breakdowns and extend system life.
  • What causes uneven heating in a boiler system?

    Uneven heating often results from pressure imbalances, air trapped in radiators, or circulation pump issues in hydronic systems. Sediment buildup and aging components also affect heat distribution. Hayes Heating and Cooling diagnoses these problems in older and custom Puyallup-area homes, restoring consistent warmth and system efficiency during cold, damp winter months.
  • Can I add AC to a home with boiler heat?

    Yes, you can install central AC or a heat pump in homes with boiler-based hydronic heating. Ductwork may need to be added, or a ductless system can provide cooling without ducts. Hayes Heating and Cooling designs compatible installations that work alongside existing boiler systems, ensuring both heating and cooling operate efficiently together.
  • What are the benefits of a ductless AC system?

    Ductless systems provide zoned comfort, energy efficiency, and flexible installation without ductwork. They're ideal for additions, remodels, or homes with limited space. These systems allow room-by-room temperature control and integrate well into hybrid HVAC setups. Hayes Heating and Cooling installs and services ductless systems from trusted brands like Daikin for year-round performance.
  • How long does a new AC installation take?

    Most residential central AC or heat pump installations take one to two days, depending on home layout and existing infrastructure. System replacement projects in older Puyallup homes may require additional time for ductwork modifications or electrical upgrades. Hayes Heating and Cooling ensures clean, professional installation with attention to long-term reliability and performance.
  • What's the biggest mistake homeowners make with AC systems?

    Skipping seasonal maintenance is the most common mistake, leading to higher energy costs, reduced efficiency, and unexpected breakdowns. Neglecting filter changes and ignoring minor issues also shorten system lifespan. Hayes Heating and Cooling recommends annual tune-ups before summer to catch problems early and keep cooling systems running reliably during peak heat.
  • Do heat pumps work well in Western Washington winters?

    Modern heat pumps perform efficiently in Western Washington's mild, damp winters and provide both heating and cooling year-round. They're energy-efficient alternatives to traditional furnaces and work well in hybrid system designs. Hayes Heating and Cooling installs heat pumps suited to Puyallup's climate, ensuring consistent comfort even during occasional cold snaps.
  • What brands does Hayes Heating and Cooling install?

    Hayes Heating and Cooling works with trusted, industry-leading brands including Coleman, Daikin, American Standard, Rinnai, Noritz, Navien, Bosch, and Honeywell. These manufacturers are known for reliability, efficiency, and long-term performance. Partnering with quality brands ensures homeowners receive durable HVAC systems backed by strong warranties and proven technology.
  • Can I get emergency AC repair on weekends?

    Yes, Hayes Heating and Cooling offers after-hours and weekend emergency service for urgent cooling system failures. Fast response is critical during summer heat spikes in Puyallup and surrounding areas. Emergency repairs address refrigerant leaks, electrical failures, and airflow issues to restore comfort quickly and prevent further damage to your system.
  • What should I do before an AC installation?

    Clear the installation area around indoor and outdoor equipment, ensure access to electrical panels, and discuss any layout or comfort concerns with your installer. If replacing an old system, ask about disposal and ductwork inspection. Hayes Heating and Cooling conducts thorough consultations to ensure proper system sizing, compatibility, and preparation for a smooth installation process.